Ordering

Fix a Market ID

Change a wrong Market ID or replace a listing we couldn't buy.

Mistakes happen. You can change any listing that hasn't been delivered yet, at any time.

Change an ID yourself

  1. Open your order

    Go to Orders in your dashboard and open the order.

  2. Click the Market ID

    In the Market IDs card, click the ID you want to change. Delivered listings can't be changed.

  3. Enter the new ID

    Paste the 8-digit ID of your new listing and save. The listing must be priced at exactly the amount shown.

When we ask for a new ID

If we can't buy one of your listings (wrong price, removed, or bought by someone else), we'll ask you for a new one:

  • You get an email titled Action needed: new Market ID with the reason
  • Your order page shows a We need a new Market ID box with the affected listings
  • Create a new listing for the same amount, paste its ID into the box, and click Send new IDs

Delivery continues automatically once every flagged listing has a new ID.

Use a new listing, not the old one. If the old listing was bought by someone else, it no longer exists.

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